Laser Electric

The Challenge

Taking over a running campaign typically involves making gradual changes to avoid short-term performance dips. However, Laser Electric’s campaign needed surgical restructuring. We implemented changes over three months, focusing on creating a strong foundation while avoiding a sharp decline in results.

Strategy Development

Setting up a great search campaign is 70% strategy and 30% execution with ongoing optimization. Understanding, our strategy focused on two limbs: 

  • Business model: Laser Electric is a franchise, meaning competition often comes from other branches.
  • Customer behavior: People searching for “Laser Electric” had a high likelihood of converting.

Our Response

  1. Brand Campaign Implementation: Based on the franchise model, we introduced a brand campaign targeting “Laser Electric” search queries. This captured high-intent users, significantly improving conversion rates.
  2. Conversion Tracking Enhancements: We added two new conversions:
    • Click-to-call
    • Form submissions
  3. We retained the original “Contact Us” conversion until October to gather sufficient data for the new goals before phasing it out.
  4. Budget Allocation: We focused on high-priority services and geographies. Residential jobs ensured steady work, while a dedicated commercial campaign targeted higher-margin opportunities.
  5. Ad Copy and Search Term Optimization: We improved ad copy to make the ads more appealing and aligned with user intent. Continuous monitoring and adding negative keywords ensured irrelevant traffic was minimised.

The Results

  • September 2023: In our first month, we generated significant calls or form submissions. 
  • Improved Efficiency: After refining geographic targeting and optimizing ad copy, leads from desirable areas increased while operational headaches decreased.

Conclusion

Laser Electric’s case exemplifies the importance of strategic planning and targeted execution in search campaigns. By focusing on the right audience, optimising conversions, and refining ad performance, we transformed an underperforming campaign into a lead-generating powerhouse.

Tangible outcomes

Laser Electric’s case exemplifies the importance of strategic planning and targeted execution in search campaigns. By focusing on the right audience, optimising conversions, and refining ad performance, we transformed an underperforming campaign into a lead-generating powerhouse.